Cooperation is a big word. In a world where most of the people we see are strangers, it’s easy to forget that everyone has someone that they cooperate with. It may be the boss. It may be the neighbor. It may be a brother or sister or mother or father. What makes these people cooperate with us?

Well … sometimes they don’t cooperate with us. There are always conflicts that we have to deal with. The question is how do we respond to the conflict?